Postage and Delivery Policy

Postage & Handling Fees

We charge a flat rate fee of £2.99 for UK mainland delivery

For USA and Canada the postage is a flat rate fee of £20.00 for parcels up to 2kg. Please contact us for a price for parcels over 2kg 

For all other countries please contact us for a postage price

Delivery

We aim to post all orders within 2 working days. If there is a problem with your order, we will contact you to discuss.

 

Carriers

We use the following carriers to deliver our orders:


MyHermes

Royal Mail

Bellaroma 

 

Order Tracking

If a tracking reference is provided by the carrier, we will update your order with the tracking information.

 

Back Orders

If an item goes on back order we will post the part of your order that is in stock. When the outstanding item(s) becomes available, we will post the rest of your order. You will not be charged any additional postage or handling costs

We will contact you to inform you of any back order items before the first posting