Postage and Delivery Policy

Postage & Handling Fees

We charge a flat rate fee of £2.99 for UK mainland delivery

For international deliveries please contact susan@bellaromagifts.com for a quote on delivery price

Delivery

We aim to post all orders within 2 working days. For handcrafted items this can sometimes take a little longer. If your item is needed urgently please contact susan@bellaromagifts.com and you will be given a more accurate delivery date, otherwise please allow up to 10 days before contacting us.If there is a problem with your order, we will contact you to discuss.

 

Carriers

Wherever possible we use Royal Mail 2nd class delivery. For larger items we use other well known carriers such as Hermes,DPD etc



Royal Mail

Bellaroma 

 

Order Tracking

If a tracking reference is provided by the carrier, we will update your order with the tracking information.

 

Back Orders

If an item goes on back order we will post the part of your order that is in stock. When the outstanding item(s) becomes available, we will post the rest of your order. You will not be charged any additional postage or handling costs

We will contact you to inform you of any back order items before the first posting